Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information when you visit our website or make a purchase:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account information (username, password)
• Communication preferences
• Purchase history and product preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser information
• Device information and operating system
• Website usage data and navigation patterns
• Cookies and similar tracking technologies
• Referral URLs and search terms

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your Software product purchases
• Customer Service: To provide support and respond to your inquiries
• Account Management: To create and manage your user account
• Communication: To send order confirmations, updates, and promotional materials
• Website Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Fraud Prevention: To detect and prevent fraudulent activities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Microsoft Corporation: As an authorized reseller, we may share necessary information with Microsoft for license verification and support purposes
• Payment Processors: To process payments and prevent fraud
• Service Providers: With trusted third-party service providers who assist in website operations, email delivery, and customer support
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: To understand how visitors use our website
• Marketing Cookies: To deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: To remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security updates and monitoring
• Access controls and employee training
• Data backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal obligations and resolve disputes
• Provide ongoing customer support for purchased products
• Maintain business records as required by law

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites, including Microsoft's official websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.